Unable to install v11 (Previous version working fine)

  • Hello. Not technically a "bug", but this happened when I was trying to install Voukoder 11.1 as an upgrade from 10.1.

    v10.1 works fine on my computer at the moment, but when I tried to install v11.1, both the application and the connector's installer threw this error.

    I'm on Windows 11 Pro (22H2).

  • Vouk 30. Mai 2022 um 13:51

    Hat das Thema freigeschaltet.
    • Offizieller Beitrag

    Please make sure Voukoder is not currently running or loaded in any application. The best way to do this is restart your computer and then install the update without starting any other applications first.

    If the issue persists start the command-line by pressing Windows-R, entering "cmd" and then input this:

    Copy and paste the contents of the voukoder.log file to this topic.