uhhh, do a harddrive health check just to make sure it's not dying, be quick as if it is the problem then you need backup files asap
not the case.
Unfortunately I can't test this with elements. My trial period has expired.
And how can i help you to debug this?
I've attached two files: one is mine preset and another is the one APE2019 downloads from the web. I can see a huge base64 stuff in the preset generated by the Voukoder. Maybe it is an issue for elements? Also you can compare these two, may be there is some incompatibility between premiere and premiere elements presets?
and if I decode it is only parameters for encoder... but the weird sybmol at the end?
h264_nvenc2pass=0|_computeCapability=6.1|_pixelFormat=yuv420p|b=13100000|bf=2|bufsize=30000000|cq=0|g=25|gpu=0|level=4.2|maxrate=30000000|preset=medium|profile=high|rc=vbrlibmp3lame_sampleFormat=s16p|abr=0|b=320000mp4
Not visible here, but base64 does sow it.
And I've done another trick: i deleted the voukoder generated preset and moved the one attached and downloaded by elements itself. Everything is working. No freezes. So it is up to the preset file generated by Voukoder.
https://1drv.ms/v/s!Am7cgQtnTCnUjxFfBpMxxLu11yWC?e=MaYwyu
here is a link for video.
First time I start the app it is ok. Nothing done between, just close the app, start it once more and freeze on the same place. Please note, I was just lucky to be able to access that device menu on the first start. It does not do it all the time. It might be like ok ok nok nok ok ok nok nok nok nok nok ok ok etc.
If I delete the preset, it works fine again.
I've reinstalled the Premiere now. Also connector and plugin itself. As soon as I save new preset it becomes doing these freezes. Anyway I can debug it further? Adobe Premiere 2019 just hangs and then windows says it is not responding. I tried a lot of time loading AP2019 without saved preset and it was working fine. When I saved the preset, closed the AP2019, opened it, tried to export media and bang. frozen.
The program PremiereElementsEditor.exe version 17.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 2da4
Start Time: 01d691061392c8b6
Termination Time: 24
Application Path: C:\Program Files\Adobe\Adobe Premiere Elements 2019\PremiereElementsEditor.exe
Report Id: 88d92c40-be5d-483d-834e-2c5603df49fe
Faulting package full name:
Faulting package-relative application ID:
Hang type: UnknownNope. I've paused the AV and still the same. It is not due to RO protection. It just happens randomly. Like 3 times it is ok and other 5 times is not. And vice-versa.
nah it seems its the RO issue. Still just have to remove the RO option from folders and then am able to export.
Hm, seems like it is other issue. Idk which one. It does it randomly. I close/open Adobe until I just have possibility to access this section (device-> custom). Any way I can help you with debug? I can record a video with what is happening if it might help. I'd be happy to resolve it, as i like vouk a lot.
Ouch it seems like it is due to file being created read only? As soon as I remove the read only mark, the adobe isn't crashing anymore.
I've attached the zipped preset
Hmm, but everytime i restart my pc it happens again. I have to delete these presets to make adobe run again. Any help?
ouh. I was able to fix it.
There is a folder with path
%SYSTEMDRIVE%\Users\%USERNAME%\AppData\Roaming\Adobe\Premiere Elements\17.0\SC\Presets\PC\Computer\MP4 - H.264
I've deleted those 3 presets. Why they were not visible - IDK. But now it works.
Hello,
I was using voukoder pretty happily but today I opened my elements, went to export and as soon as I chose Devices (there have to be presets) Adobe hangs and crashes. If I remove voukoder, I see there in presets 3 empty (without names) presets, which I am not able to delete nor use Advanced settings.. Something broke Adobe. Any help? No logs.
Connector and Voukoder are latest.
It might be helpful. The path depends on the version number.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Premiere Elements]
[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Premiere Elements\17.0]
@=""
"ProdID"=""
"AME"="mpegregistration"
"Plug-insDir"="C:\\Program Files\\Adobe\\Adobe Premiere Elements 2019\\Plug-ins\\Common"
"ApplicationPath"="C:\\Program Files\\Adobe\\Adobe Premiere Elements 2019"Seems like it is not that obvious. Really, am in IT world since early 90-s and it seems like I didn't see the right place for that thing. Sorry, I will take a look at this next time. Thanks.
Adobe Premiere Elements
Hi,
Please add a connector for Adobe Premier Elements. ATM I have to copy the file VoukoderR2.prm to my Adobe Premier Elements Plugins directory manually. During Installation it goes to C:\Program Files\TgtDir